Please take care when selecting your items, as Hamptons Home does not allow refunds or exchanges or cancellations for change of mind. 15% restocking fee and applicable return postage will apply. All returned items needs to be in its original packaging with tags, in a re-saleable condition.  Only store credit will be issued, compliant to ACCC guidelines.

We thoroughly check each item we send out but in the event that you are not entirely satisfied, and in compliance with Australian Consumer Law, we are happy to provide an exchange or refund under the following circumstances:

Items are faulty or damaged upon receipt:

A receipt or proof of purchase is provided. Contact us within 3 days of delivery at

The items are returned to us within 15 days.

Please ensure the items are returned unused, and in their original condition as was shipped to you.

Once your return is received & inspected, we will notify you. If approved, a store credit will be issued towards your future purchase.

Colour Variances:

Please note that colours may appear differently on your screen depending on various factors such as screen settings, lighting conditions, and post-production editing. Due to these variations, the colours of the products displayed on our website may slightly differ from the actual product you receive.

These small variances to be part of the normal online shopping experience. Therefore, such differences will not be considered grounds for exchanges, refunds or returns.

Product Descriptions and Images:
We strive to provide accurate product descriptions and high-quality images to help you make informed purchasing decisions. We make every effort to ensure the accuracy of our product descriptions and images. In such cases, please contact our customer support team, and we will gladly assist you in resolving any issues.